Interact with customers with centralized messaging. All of your messages from text, Facebook Messenger, Google Click-to-Message, and FireText's Webchat come to one inbox where our artificial intelligence will qualify customers, and you can respond directly.
Get paid instantly
with Mobile Payments
Payment requests via text, Facebook & WhatsApp messaging and cashier-free express mobile checkout.
FireText Pay keeps your daily payment operations fast, streamlined and secure. Request payments straight from ongoing text, Facebook, WhatsApp, or Webchat conversations and give your customers the convenience to pay from their mobile phones. Make the end-of-day bottleneck at the cashier a thing of the past. Setting up your account is hassle-free and your existing payment infrastructure remains undisrupted.
Measure everything
with a few clicks
Insights that excite.
Identify high and low performers on your team and incentivize employees to collect feedback and view historical data by week, month, and year, and see how your reviews have improved.
Make it easier for customers to interact with your business
Keep your business open 24/7 with these features
Service around the clock
Let your customers ask questions anytime through live chats, texts and Facebook messenger. Respond to customers 24/7 and get more satisfied customers.
Keep customers happy with teams
Work together to increase customer satisfaction. Watch live conversations and jump in to make a personal connection with your customers.
Appointment Reminders
Keep customers coming in the door with our Facebook Messenger, SMS and WhatsApp appointment reminders.
Custom Attributes
Create custom data attributes about your customers, based on your business rules and needs.
Reporting
Effectively measure your team's performance through a visually-rich metrics dashboard.
Prepare for sales
Our solutions deliver high quality leads directly to your team. Turn us on and watch the leads pour into your CRM.
Turn on Texting for your Landline
Have you had a phone number for years? Our FireText software can enable customers to send sms messages to your landline, and your staff to reply from the same number customers call into.
Apple Pay and Google Pay
Create custom data attributes about your customers, based on your business rules and needs.
