Yes, because the FireText Administrator operates on your Windows Laptop or PC, your data is only managed by you, and not by FireText.

No, the FireText Administrator License is locked to that single PC. You can request a license transfer in the event that laptop is broken, or stolen. Where we would deactivate that old license and move it to your new PC within our licensing server.

Is it possible to run firetext in a client/server environment? What we are trying to accomplish is that we have the firetext server in our office and we want to be able to allow the DJ to run firetext to send and receive messages etc from his DJ booth.

Yes you can install the Display software on another PC on your LAN or WAN, then enter the IP address of your computer running your Display within your FireText Administrator / Preferences / Display preferences.

You will be required to download the latest FireText from our website, and register for a 14 day demo trial. Then send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. from the same email address you originally paid with and we'll tranfer your license and turn your demo license into a full paid license.

I have the trial version of Firetext and I'm trying to import a .CSV file with phone numbers into the program to test it out. The .CSV file was exported directly from my point of sale machine. When I try to import the CSV file into Firetext I get the following error message: "File is not valid. Line 1 does not contain correct number of fields."

You have extra characters within your CSV file that's causing errors, these are typically generated by Microsoft Excel. If you open your CSV file within your NOTEPAD software, you will see ", you need to "Find and Replace" the " symbol with nothing. It will remove all the " symbols. You can then import your CSV file into FireText Administrator.

Try to double click on the tittle bar.

When wanting to transfer your license permanently, you need to let the FireText staff know so we can help transfer it onto your new computer. Please download and register the demo as a new user- help, register, 'I am a new user wanting to request the demo for the first time' and either call or email the FireText staff to let them know. Please register under the same name as you purchased and registered your original license. Please email sales@firetext.com when you are ready to register and what name you will be using and I'd be happy to transfer that for you!

This is because you do not have your COM port set correctly within your FireText Administrator / Preferences / Device Panel. Please do a forum search for your model of cell phone and follow the settings for that device.